Learn about age verification and account registration updates [here](https://help.kik.com/hc/en-us/articles/33685563526683-Introducing-Age-Verification-and-Changes-to-Account-Registration). # How can we help? ## Getting Started - **[What is Kik?](https://help.kik.com/hc/en-us/articles/16716480138907-What-is-Kik)** Kik is an iOS and Android app that lets you connect with friends and groups from all around the world through messaging, chat... - **[Get the Kik app](https://help.kik.com/hc/en-us/articles/16716536152091-Get-the-Kik-app)** Kik is available on most iOS and Android devices. Click one of the options below to learn if Kik is supported on your device... - **[Cost of the Kik app](https://help.kik.com/hc/en-us/articles/16716548712603-Cost-of-the-Kik-app)** The Kik app is free to download and Kik will never ask you for money or for any payment methods. If there's someone claiming... - **[Using your mobile data for Kik](https://help.kik.com/hc/en-us/articles/16716601920667-Using-your-mobile-data-for-Kik)** Kik uses your existing data plan or Wi-Fi to send and receive messages, including content messages from Kik webpages (videos,... - **[Create a new Kik account](https://help.kik.com/hc/en-us/articles/4402351777179-Create-a-new-Kik-account)** Creating a new account on Kik is easy! After downloading the app, open it on your device and complete the following steps: - **[Set up your Kik profile](https://help.kik.com/hc/en-us/articles/18433095294619-Set-up-your-Kik-profile)** Now that you’ve registered for a new Kik account, it’s time to add personality by setting up your profile. Add a profile pho... ## App Features - **[Kik Live](https://help.kik.com/hc/en-us/articles/18435249692059-Kik-Live)** Show off your talents and connect in real-time with Kik Live! Our live streaming feature allows you to grow your fan base, co... - **[Kik Codes](https://help.kik.com/hc/en-us/articles/16752280891547-Kik-Codes)** Kik Codes are a quick and easy way to add friends and join groups on Kik. Kik Codes can also help you access fun or useful s... - **[Meet New People](https://help.kik.com/hc/en-us/articles/4402344411419-Meet-New-People)** If you are an Android user on the Kik app, our Meet New People feature is a great way to make new friends! It offers an insta... - **[Stickers](https://help.kik.com/hc/en-us/articles/18753546382875-Stickers)** Add some personality to your chat with the help of Stickers! On Kik, you can create your very own Sticker pack when you get S... - **[Smileys](https://help.kik.com/hc/en-us/articles/18453495863195-Smileys)** Don’t have the words to convey how you feel? Use a Smiley instead! Get Smileys from our Smiley Shop to add to your collection... - **[Web History](https://help.kik.com/hc/en-us/articles/4402351612699-Web-History)** Web History allows you to discover new webpages by sharing links with your friends through chat! Any webpage you send and th... ## Profile Management - **[Update your email address](https://help.kik.com/hc/en-us/articles/4402309240219-Update-your-email-address)** It’s important to always have a valid email address registered to your Kik account to ensure that you are able to receive pas... - **[Share your Kik profile](https://help.kik.com/hc/en-us/articles/4402351589787-Share-your-Kik-profile)** To connect with other Kik users share your profile by sharing your Kik Code in just a few simple steps. Here’s how: - **[Change your background photo](https://help.kik.com/hc/en-us/articles/4402309247259-Change-your-background-photo)** Changing your background photo is easy! - **[Update your display name](https://help.kik.com/hc/en-us/articles/4402316711323-Update-your-display-name)** Your display name is the name that appears in chats at the top of your friend's chat screen, notifications, and in your frien... ## Account Issues - **[Unable to login after changing password](https://help.kik.com/hc/en-us/articles/18542219967259-Unable-to-login-after-changing-password)** If you're still having trouble logging in after receiving the success message for a password reset, you may have reset the pa... - **[Not receiving notifications](https://help.kik.com/hc/en-us/articles/4402125424411-Not-receiving-notifications)** Not getting notifications when you should be? Here are a few things you can try to get your Kik notifications working again... - **[Disappearing chat messages](https://help.kik.com/hc/en-us/articles/4402125435291-Disappearing-chat-messages)** As a security measure to protect your privacy, the following actions will result in your chat history being cleared from your... ## Safety - **[Kik Community Standards](https://help.kik.com/hc/en-us/articles/4402358258971-Kik-Community-Standards)** Kik is about making fun, safe, and genuine connections with people from all over the world. With that mission comes a respons... - **[Kik Bot Guidelines](https://help.kik.com/hc/en-us/articles/34835799386395-Kik-Bot-Guidelines)** Bots on Kik are designed to enhance the messaging experience while ensuring a safe and positive environment for all users. Li... - **[The dangers of using modified versions of the Kik app](https://help.kik.com/hc/en-us/articles/13388329806235-The-dangers-of-using-modified-versions-of-the-Kik-app)** Kik takes the safety of our users very seriously. However, please understand that if you choose to download any modified, thi...