Connection Issues

• "Oops. This is taking longer than usual. Please try again."

If you're getting this error message when logging into your Kik account, here are some troubleshooting steps you can follow: ...

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• Unable to open photos or videos sent from friends

There are a couple of reasons why you may not be able to open, view or save photos or videos you receive:

Your friend's co...

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• Issues connecting the Kik app

If you're experiencing connection issues while using the Kik app, here's a few things you can try:

Toggle your connections...

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