Profile and background photo issues – Kik

Learn about age verification and account registration updates here.

Here's how to change your profile photo and how to change your background photo.

Still having issues? Try the troubleshooting steps below:

• Make sure you're running the most up-to-date version of Kik.
• Check to make sure you're on a strong internet connection.
• Disable Don't Keep Activities if this has been enabled in Android Developer options settings (this is for users who enabled their device’s developer mode).
• Force-close and reopen the Kik app.
• Force-close and reopen your Camera and Gallery apps in Android settings.
• Log out and then log back in.
• Reinstall the Kik app.

Please note: your profile photo may have been removed if it violated our Community Standards.