Issues connecting the Kik app – Kik

If you're experiencing connection issues while using the Kik app, here's a few things you can try:

• Toggle your connections off and on in your phone settings.
• Switch to Wi-Fi by disabling your data connection in your OS Settings.
• Switch to your data connection by disabling Wi-Fi in your OS Settings.
• Move to a different Wi-Fi network, like free Wi-Fi at a coffee shop or library.
• Force-close the Kik app and reopen it.
• Reinstall the Kik app and reopen it.
• Restart your device.

If you are still experiencing issues connecting to the Kik app, please contact us here for further assistance.